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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bradley Werner

Bradley Werner

February 20, 2026

5  out of  5
rating by Bradley Werner
"Robin has always done what i needed when it comes to handling my insurance needs and definitely a friendly voice to talk to. Yes I would recommend."
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melissa jackson

February 19, 2026

5  out of  5
rating by melissa jackson
"After being with Progressive for 10+ years, I finally switched my vehicle insurance to State Farm and wish I did it sooner! Not only were they able to get me a better deal, Nicole was the most helpful and responsive agent I have ever worked with. She also helped with my new home insurance and even reached out to the company that installed my roof for details on the roof type to save me more on my policy! I highly recommend reaching out to Nicole or Jeff for any of your insurance needs!"
We responded:
"Wow, thank you for the 5-star review, Melissa, we truly appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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bryan franklin

February 14, 2026

5  out of  5
rating by bryan franklin
"They provided great customer service! Very timely and friendly!"
We responded:
"Thank you so much for the 5-star rating, Bryan! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have."
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Jody Kemp

February 11, 2026

5  out of  5
rating by Jody Kemp
"Robin has always been ready to help add, cancel, quote our insurance needs and get us the best rate and great service. have been with SF for a long time and always know we will get our insurance needs met."
We responded:
"Thank you for taking the time to leave such a great review, Jody. We strive for excellence in all things insurance and are grateful for your positive feedback."
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Tanner Kemp

February 11, 2026

5  out of  5
rating by Tanner Kemp
"Love this office. always available to help us, answer questions and get us great rates."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Deborah Shane

February 9, 2026

5  out of  5
rating by Deborah Shane
"It was such a positive experience working with Nicole regarding our recent insurance transition.
She was incredibly pleasant and helpful throughout the entire process. She took the time to answer all of our questions thoroughly, which made the decision to change insurance companies very easy for us. We truly appreciated her professional guidance and support."
We responded:
"We appreciate your review, Deborah. We are so happy that you had such a wonderful experience with State Farm Agent Jeff Schmidt’s Team here in Colorado Springs! "
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American Bento

February 9, 2026

5  out of  5
rating by American Bento
"I have been a client of State Farm Ins for over 35 years and I have found Jeff Schmidt and his Associates (especially Robin K. Alires). They are always quick to respond to my insurance needs and do so with efficiency and a genuine smile."
We responded:
"Thank you so much for your kind words and for being a valued client of State Farm for over 35 years! We’re thrilled to hear that Robin and the entire team consistently provide you with prompt, efficient service — all delivered with a genuine smile. Your loyalty and trust mean the world to us, and we look forward to continuing to support your insurance needs for many years to come!"
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dave buckeye

February 6, 2026

5  out of  5
rating by dave buckeye
"I have been working with Robin for just over 26 years without any complaints, i concider her a family member than our agent."
We responded:
"Thank you so much for sharing! We're truly honored to have had the opportunity to work with you and build such a strong, lasting relationship over the past 26 years. Robin, and we, look forward to continuing to support you for many more years to come!"
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Ronnie Sutherland

February 6, 2026

5  out of  5
rating by Ronnie Sutherland
"I needed a COI from State Farm and Robin immediately jumped in to help and get what I needed. Easy to deal with."
We responded:
"Thank you for your feedback! We’re glad to hear that Robin was able to assist you quickly and make the process easy."
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Vincent Gardner

February 5, 2026

5  out of  5
rating by Vincent Gardner
"Robin was way more helpful than I expected when calling in. Thanks for the help."
We responded:
"Thanks for sharing! We’re delighted to hear that Robin exceeded your expectations and was able to help. If you ever need anything else, please don’t hesitate to reach out!"
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Laura B

February 5, 2026

5  out of  5
rating by Laura B
"Robin is always wonderful to work with! She is always so pleasant and helpful & doesn't make you feel you are putting her out."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Robin consistently provides pleasant and helpful service. We'll be sure to pass along your appreciation to her. Your feedback means a lot to us!"
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Amy Davis

February 5, 2026

5  out of  5
rating by Amy Davis
"When I called State Farm I spoke with Robin to help with an issue and she was prompt, courteous, knowledgeable and an absolute pleasure to work with! This by far is the Best State Farm office I have dealt with and would highly recommend them!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Robin was able to assist you with your needs. We truly appreciate your recommendation and look forward to serving you again in the future!"
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PJ Olender

February 4, 2026

5  out of  5
rating by PJ Olender
"Robin is great and super helpful, a great pleasure to work with!"
We responded:
"Thanks for sharing, we'll pass your kind words on to Robin! We appreciate your business!"
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Kara Pettigrew

February 3, 2026

5  out of  5
rating by Kara Pettigrew
"started up my policy today. robin helped me, she is very helpful and easy to work with"
We responded:
"Thanks, Kara! We appreciate your business and always enjoy working with you!"
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Coral Velazquez

February 3, 2026

5  out of  5
rating by Coral Velazquez
"Worked with Robin, she was responsive and a pleasure to work with!"
We responded:
"Thanks, Coral, appreciate you!"
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April VanRuler

February 2, 2026

5  out of  5
rating by April VanRuler
"Jeff is a helpful agent with an amazing team! Robin is wonderful!"
We responded:
"Thank you, April! We so happy that you're with our agency and we look forward to servicing your insurance and financial needs for years to come!"
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Avery Pufpaff

January 30, 2026

5  out of  5
rating by Avery Pufpaff
"nicole was amazing! she was so helpful! highly recommend for a great experience with state farm!"
We responded:
"Thank you, Avery, we appreciate you and always enjoy working with you and your family!"
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Samantha

January 30, 2026

5  out of  5
rating by Samantha
"Robin was super quick to get me what I needed!"
We responded:
"Thank you!"
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Edward Murphy

January 27, 2026

5  out of  5
rating by Edward Murphy
"Robin has been my only agent since I was 16 and hope she'll still be there till the day I can't drive. A million thanks Robin."
We responded:
"Thank you so much for your kind words and loyalty! Robin truly values your trust and looks forward to continuing to support you for many years to come. We'll be here whenever you need us!"
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scott keller

January 2, 2026

5  out of  5
rating by scott keller
"Nicole did an awesome job changing several policies to her agency. Great work! Thanks,Nicole!"
We responded:
"Thanks for sharing, Scott! Welcome to our agency, we look forward to working with you!"
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Nick Shaw

December 29, 2025

5  out of  5
rating by Nick Shaw
"S/O to Nicole for not only helping me get cheaper and better coverage, but also making it an easy and smooth process!"
We responded:
"Thank you, Nick! We're happy to hear Nicole has taken great care of you, welcome to our agency, we look forward to working with you!"
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Alan Daniels

December 22, 2025

5  out of  5
rating by Alan Daniels
"Jeff and Nicole have been excellent to work with. They were very helpful and responsive, quickly shopping quotes and clearly explaining options so I could make an informed decision. I really appreciated how efficient and easy they made the process. Highly recommend."
We responded:
"Thanks for sharing, Alan! Welcome to our agency, we look forward to working with you on all of your insurance needs!"
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Terry Wilson

December 10, 2025

5  out of  5
rating by Terry Wilson
"Robin is amazing!"
We responded:
"Thank you, Terry!"
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Julia Smith

December 9, 2025

5  out of  5
rating by Julia Smith
"They are so truth honest and loyalty with the customers. They are so friendly and best service ."
We responded:
"Thanks for sharing, Julia, we appreciate you!"
Profile photo of Jason Lopez

Jason Lopez

November 18, 2025

5  out of  5
rating by Jason Lopez
"Incredibly kind and professional. I plan to be a customer for life, because I know that I’m working with people who genuinely care about my wellbeing. Check them out!"
We responded:
"Thank you, Jason! We're delighted to have you with our agency and look forward to working with you for many years to come!"